Declutter Dollies Ltd (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at www.justaskjulieprofessionalorganiser.co.uk “Service” refers to the Company’s services accessed via the Site, in which users can hire the site owner to support their business needs. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (below) and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
INFORMATION WE COLLECT
Declutter Dollies Ltd collects “Non-Personal Information” and “Personal Information” in the categories described below.
Usage data
Declutter Dollies Ltd will process information about your use of our website and services (“usage data”). The usage data may include the browser types and versions used the operating system used by the accessing system the website from which an accessing system reaches our website (so-called referrers) the sub-websites the date and time (so-called timestamp) of access to the Internet site an Internet protocol address (IP address)the Internet service provider (ISP) of the accessing system the geographical location of the user the page views and site navigation paths the pattern of the users’ use of the service with regards to timing and frequency any other similar data and information that may be used in the event of attacks on our information technology systems.
The source of the usage data is Google Analytics. The usage data collected is needed to
In order to process this information, we have our legitimate interests in monitoring and improving our website and services.
NOTIFICATION DATA
Declutter Dollies Ltd may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). Our newsletter may only be received by the user if:
Enquiry data, correspondence data and customer relationship data
Declutter Dollies Ltd may process information contained in any enquiry you submit to us regarding our services and products (“enquiry data”). If a user contacts us via email or via a contact form, the personal information transmitted by the user is automatically stored.
Such personal data transmitted on a voluntary basis by a user to Savvy DC Ltd are stored for the purpose of processing or contacting the user, managing our relationships with customers, keeping records of communication with the user, and promoting our products and services to customers.
Publication data
Declutter Dollies Ltd may process information that the users post for publication on our website or through our services (“publication data”). On our website the users can post information in the following ways:
Enquiry data, correspondence data and customer relationship data
HOW WE USE AND SHARE INFORMATION
Personal Information
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
Non-Personal Information
In general, we use Non-Personal Information to help us improve the Service and customise the user experience. We also aggregate Non-Personal Information in order to track trends and analyse use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
Legal purpose of the processing of personal data
Declutter Dollies Ltd may process any of your personal information identified in this privacy policy where necessary for the establishment, exercise or defence of legal claims, both in court proceedings and in an administrative or out-of-court procedure. The legal basis for this processing is the protection and assertion of our legal rights, your legal rights and the legal rights of others.
Declutter Dollies Ltd may also process any of your personal information identified in this privacy policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, fulfilment of tax obligations, or obtaining professional advice. The legal basis for this processing is the proper protection of our business against risks.
Retaining and deleting your personal information
The personal information that we process for any purpose or purposes will not be kept for longer than is necessary for the expressed purpose. We will retain your personal data as follows:
If you are a resident of the EEA, you have the following data protection rights:
If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing Declutter Dollies Ltd In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information. You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you.
To opt-out of other forms of marketing, please contact us by emailing Declutter Dollies Ltd Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
UPDATES
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
CONTACT US
This website is owned and operated by Declutter Dollies Ltd. We are registered in England and Wales under registration number 14290384. If you have any questions regarding this Privacy Policy or the practices of this site, please contact us by sending an email to enquiries@declutterdollies.com
Last Updated: This Privacy Policy was last updated on 01st January 2025.
DATA PROTECTION OFFICER
Our data protection officer contact details are:
Dilly Carter
enquiries@declutterdollies.com
COOKIE POLICY
Declutter Dollies Ltd website may gather information about your general Internet use by using cookies in order to help you personalise your online experience. Where used, these cookies are downloaded to your computer automatically. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. You consent to us placing non-essential cookies on your computer or device by continuing to use our website with your browser settings set to accept cookies. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We use cookies for the following purposes:
Some of our service providers also use cookies and those cookies may be stored on your computer when you visit our website. These are the third party service providers that store cookies when you visit our website.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s Privacy Policy is available at https://www.google.com/policies/privacy/
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:
I cannot recommend Dilly highly enough. She worked tirelessly to help clear out my mum’s kitchen and living room. Over the years, particularly during Covid, a significant amount of clutter had accumulated, making it an overwhelming task for my brother and me. Dilly transformed the situation into something manageable and managed to get everything cleared and organised.
What we achieved with Dilly in just six hours would have taken us days on our own. Dilly was incredibly empathetic. My mum is disabled, and her reassuring and patient approach made a world of difference. I knew Dilly would understand our situation, given her experience in caring for her own mum.
If you think hiring a professional organiser is just for affluent people with immaculate homes, think again. It’s a practical solution for real people dealing with the challenges of caring for ageing loved ones. Thanks to Dilly, my mum now has a clutter-free space, making her life much easier without being weighed down by too many possessions.
Thank you so much, Dilly! 💜
Sophia – Fulham, LondonThank you so much for today, Dilly. I can’t tell you how much you’ve helped us feel at home here – especially the children. They’ve settled in so happily tonight – Jackson even had friends over, which we could never have managed without your help. You are absolutely AMAZING! You worked a complete miracle with our kitchen – you truly did. I honestly don’t know how you managed it with all the clutter we had.
Apologies if things were a bit chaotic with everything going on. I’m finally sitting here with a glass of wine, looking around and feeling a sense of calm I haven’t experienced for days! Thank you, thank you. We’re so incredibly grateful and overjoyed! X
Beatrice – Tunbridge WellsDilly, I’m not sure if you’ll get the chance to see this, but I just wanted to say a huge thank you ❤️. We moved in March and had our first baby in May last year. The house was unpacked and ‘organised’ enough to function but not in the way I wanted it, and there were no systems in place. Fast forward to me going back to work in January with the little one in nursery, and no matter how prepared I thought I was, I still felt like I was wading through treacle and constantly ‘foggy’.
I bought a label maker with some Christmas gift vouchers and your book, and I’ve been getting organised drawer by drawer and room by room. Today, for the first time in what feels like ages, I found myself singing out loud – to old-school R&B, of course – as I was sorting and feeling better. It hit me that I hadn’t done that in such a long time.
Looking back, I’ve been completely overwhelmed by the house, the baby, and work – and I don’t think I realised just how much until now. What I’m trying to say is, thank you, Dilly. You’re helping me get myself and my home back 😍
Gemma – WeybridgeTo Dilly, Clare, Rachel, Mel, and Kirsty,
I don’t really know how to put into words what you’ve done for me. To you, it was probably just another job, but to me, it was a long-awaited investment in my future and my mental health – a true luxury.
You are all extraordinary, and I’m so grateful and thankful to each of you. I don’t know how to fully express my gratitude, but I hope the opportunity presents itself for me to meet you all again one day. Until then, I send you all so much love.
With love,
Mary
Let us transform your home and turn your chaos to calm.